While working with multiple MSPs, there has been one constant complain that has been persistent about the noise coming from the Labtech RMM. (Even with Ignite). In spite of the fact, there are many MSP owners who have successfully got things well setup and are very happy with the Labtech RMM tool.But for the ones who have recently started using the tool, it is important for you to understand that it takes some initial time and patience to get things sorted with the Labtech RMM Angostic NOC. It is a powerful tool and requires steep learning curve which you should be ready for if deciding to go for Labtech.It is quite obvious that thefine-tuning and tweaking of the system will go on as you keep learning about it, but it won’t take as much time as compared to the initial work you put in.And once when you explore more about the tool the tweaking process will come in easy and rewarding.As compared to the other RMM tools, Labtech has some great integration options and is going to be a steep learning curve. LT has different terminology and navigation and is very versatile and customizable, though it can be hard to get used to it initially. LT has the best automation and scripting. But in order to get the most out of the tool one has to understand the features and the benefits that LT has got to provide. The patching and monitoring with Labtech tool is again brilliant. LT and CW integrations are again outstanding.
But despite all the best things LT has to offer, there are few things that has to be raised with the Labtech RMM-
Few other things to point out about LT, like UI or navigation. And how you need to have IIS running on your windows server to host Labtech.
We must agree Labtech is a very powerful tool indeed, but can you make use of all that potential?
Have you tried using Labtech? What is your biggest complain? Please share in your comments.