How we’re different, why we’re better!
ConcordantOne Tech Pvt Ltd is a global technical consulting and support company.
Our competencies in domains like IT Infrastructure Management, Outsourcing Services, IT Infrastructure Implementation, Value-added Support has helped us to scale up as IT support partner of choice for international and multi-national companies in India and around the world.
We employ a unique blend of expertise, experience and client empathy to devise and deploy cutting edge IT support systems meant exclusively for your enterprise needs.
We're not new to meeting the challenges of Managed Technology Services. Since our inception we have exceeded expectations using our full technology life cycle support model that provides end-to-end solutions featuring design, deployment and 24/7/365 support.
Our deep bench of dedicated, performance-proven engineers are deeply experienced and dedicated to supporting world class networking operations centers. Managed NOC and smart Help Desk solutions that are easily integrated and customized to your needs. Remote monitoring and management (RMM) seamlessly integrated as a natural extension of your operations, backed by unrivalled local reach and feet on the street worldwide. Our team of certified, industry-best technicians and consultants maximize network uptime.
The Concordant One tech’s difference is our people!
Battle-tested and performance-proven professionals down the street and around the world give us capacity that is unequalled. Like you we understand that human capital is an invaluable asset and top talent is the secret to achieving sustainable our success. To nurture that asset, for over past 7+ years we've invested in a corporate culture that reflects that truth, and is characterized by innovation, opportunity, a healthy work environment, and a non-negotiable commitment to service.
Why Choose Us?
We advise, monitor, and support.
SLA Driven
We aim to deliver consistent quality to our customers by providing dependable services, helping them to rely on us and get more business. We have implemented a multi-point quality control process and have dedicated our best resources to perform these checks.
- Unwavering and reliable service
- Clear communication with our customers
- Ownership and responsibility
Quality Control
ConcordantOne Tech is driven by SLAs, Our Service levels are flexible, customized and tailored as per our customers specific business requirements. We understand how important response and resolution times are to you. ConcordantOne Tech will define success metrics and SLAs with you upfront and deliver on the commitment.
24 / 7 365 DAYS
With 24*7 Proactive monitoring our NOC team will fix any issues before they lead to bigger problems. This approach exponentially reduces the chances of a system outage and its accompanying downtime. To add more to it, our customers also get support whenever they need it, they don’t have to wait in line for whatever system problems they need resolved.
Some of our service advantages are
