IT Managed Services San Francisco | Remote IT Services San Francisco, CA

Quality Control

SLA Driven

24 / 7 365 DAYS

Who we are

Concordant One Tech, offers all-inclusive, powerful and advanced integrated IT infrastructure solutions. With our headquarters nestled in San Francisco, California, our reach extends across the globe through a network of reliable MSPs (Managed IT service providers). Our primary goal is to create a highly favorable IT environment for businesses to thrive and excel. With our vigorous IT infrastructure taking care of the technological ecosystem, businesses can rest assured that they are equipped to stay ahead in the market and maintain their strategic focus. We believe in empowering our clients with the best tools and support to succeed in their ventures. Our expert team is dedicated to assisting businesses in reducing operational costs while maximizing the productivity of their workforce through secure IT network solutions.

With our IT Managed Services in San Francisco businesses can benefit from our comprehensive support round the clock and make sure that they can count on our expertise whenever they need it. Our teams of experts with ample experience have earned a reputation for efficiently streamlining the technological needs of diverse category of clients. Hence proving our talent for adaptability and timely execution. So you can now leverage our services to optimize your business IT ecosystems for enhanced efficiency and growth.

ISO 27001: 2013 (ISMS Certified)

Via our brilliantly managed Remote IT services in San Francisco CA, we offer transformative solutions to enhance your business’s agility and maximize ROI. As an ISO 27001: 2013 organization, we have a proven track record of catering to diverse business requirements through systematic IT infrastructure management services.

We always aim to equip businesses with personalized IT solutions that align perfectly with their specific objectives and exceed their expectations. We take immense pride in our certification and GDPR compliance, guaranteeing exceptional IT and Technical Process Operations Support, as well as proactive NOC Monitoring Services San Francisco and Remote Help Desks. These measures ensure smooth workflows for our valued clients.

With a wide customer base across the globe, we are dedicated to being your trusted Extended Office, supporting your business every step of the way.

Our Services

Outsourced 24x7 IT Help Desk Support Services

IT help-desk
support

ConcordantOne Tech’s Remote IT Support is a centralized solution to expedite issue identification and resolution whilst avoiding the costly acquisition and maintenance of your In-house staff, by taking advantage of our large-scale and highly efficient operation.

Server
deployments

We are proactive in our Network and server deployment solutions. Our consistent approach allows us to monitor and deliver your server and networks. As you grow, we’ll grow our service with you.

24/7 Proactive
NOC services

It is pretty certain that most of the modern businesses heavily rely on technology to drive their daily operations. Right from emails, managing and storing the corporate data, VOIP phone systems and a lot more functions within an organization.

Back-up
solutions

One of the biggest and most important challenges that businesses face is to implement a backup and disaster recovery solution which is solid and could be implemented as a part of the business continuity plan.

SMB Cloud
Services

The Cloud" has always held an ambiguous and to a certain degree intimidating stature for most of them out there. There has been myriad interpretation about what the Cloud is and how businesses could leverage the platform to have a more scalable

After-hours
NOC support

If you are not monitoring your customers network 24 by 7, there will be a delay in response time during your off production hours which will hamper your business credibility and business growth on a long run.

Remote Technical
staffing

Remote tech staffing services also known as Virtual system administrators (VSA) that you can hire from our team of prequalified experts to work as an extension to your in-house team or as a part of your MSP team.

Office 365
solutions

We will manage every aspect of your Office 365 support needs, giving you the peace of mind that you can focus on those other aspects relating to your business.With our support your team never makes errors in their work again.

Why Concordant IT Networks?

With our Remote Support in San Francisco, we always aim to simplify your IT operations and address all your IT needs coherently. Our range of services comprises of impeccable IT infrastructure management, Outsourced IT Support, and Consulting, all designed to function as an extended support team for your business. Our team of friendly and professional account managers and IT experts are committed to delivering prompt and flexible IT consultations. With a pragmatic approach to our service delivery, Concordant One tech deploys efficient IT infrastructure solutions to tackle issues promptly, ensuring smooth functioning of your IT systems. In California, our top-notch managed IT services boast an impressive 99% ticket resolution rate within a defined response time and SLA-driven approach. Rest assured, our experienced IT team is always at your service, ensuring complete resolution for over 90% of service tickets. We understand the importance of reliable infrastructure, which is why we guarantee uptime and employ Multi-point Quality Control, ITIL processes, and a Single Point Contact approach. Our services remain RMM agnostic, offering you the flexibility and compatibility you need. Our three-tier IT helpdesk support in San Francisco, coupled with our in-house IT Help Desk Outsourcing expertise, make sure that your IT concerns are addressed promptly and effectively.

Choose Concordant One Tech as your trusted San Francisco Remote IT support and experience the ease and efficiency of managing your IT infrastructure while focusing on your core business activities.

strong infrastructure and
Uptime guaranteed

Multi-point Quality
Control

ITIL process

SPOC approach

RMM agnostic

three-tier escalation support with
finest in-house technical expertise

Insights for your business

See latest industry applications of managed services for business benefits

Proactive NOC &
Help-desk Services

{Check List}

A buyer’s guide to choosing the right NOC & IT help-desk solution

{White paper}

Managed NOC &
Help-desk services

{Data Sheet}

Tools and technologies we have expertise on

We work with the best partners to help your business succeed.

Testimonials

Our success stories

Rob Syzemendra , MSP owner, United States

- I have always found Concordant One Tech, to be professional, responsive, trustworthy and knowledgeable. I have been very pleased with your dedicated services. The dedicated NOC team has been taking good care of the issues that arise on our client’s machines. They have also kept in good contact with me; not only via the tickets, but also with the scheduled weekly calls. They have a stringent SLAs and quality-checks in place.
Highly recommend them. Genuine people, great value.

Nathan Davies, IT service contractor, United States

Concordant One Tech has proved time and again, to be an extremely valuable resource for our company. They monitor, administer and configure all the technical issues promptly, moreover also leveraging our SolarWinds RMM tool to the optimum manner. Their knowledge and expertise on server deployment projects & IT help-desk support, has also been a huge help.

Jonathan Lewis, MSP owner, ID, United States

The IT professional Team at Concordant One Tech, has been at its best right from the time of transition till on-boarding. Most important to me, they manage to provide impeccable service time and again. We are really pleased with their overall IT infrastructure support.
I would highly recommend them!

Mark Sweatman, Managed IT Services, London

Partnering with Concordant IT Networks gave us the guidance and free time, exactly what we needed to increase our revenue and grow our business. Their SPOC technician was highly professional, skilled and trained and worked as an extension to our in-house team. Really Pleased!

Our Key Performance Indicators

100%IT Support

ConcordantOne Tech has shined bright in IT support division with 100% positive feedback received from clients.

94%Recommendations

Concordant One tech has received recommendations from over 90% of our customers for our IT support

Apex ITService Provider

Concordant One tech has been listed as one of the top 3 IT service providers.

400+Clientele

Over 400+ customers across the world, Concordant One Tech has achieved highest level of customer service and satisfaction index

10+ YearsOf Experience

Concordant One Tech has gained over 10+ years of professional support to our customers which makes us a preferred partner of choice.

50+Team Members

Concordant has over 50+ team members working from our centralized location, this helps us increase our coverage and support capabilities.

Concordant One Tech offers innovative managed IT infrastructure services across several verticals. IT infrastructure management can be a complicated and time-consuming task, which is why we handle the backend for you so that you can focus on business performance.

We have noticed that most organisations — MNCs and start-ups alike — face common problems when providing IT infrastructure management services. These include:

Integrating IT services as per business requirements
Examining information flow, confidential data, applications and other systems for special threats
Applying automated software to monitor complex machinery within regulatory standards
Security checks via IT infrastructure audit

Over decades of experience, we have carved out a name for ourselves in the outsourced IT support services, which include hardware (data centres and servers), software (ERP and CRM) and network (internet connection and security), thanks to our powerful, skilled and experienced team.

We are an ISO 27001:2015 (ISMS) Certified and GDPR-compliant outsourced IT infrastructure organisation that guarantees greater business ROI and agility through our specialised services. We offer RemoteIT Help Desk Services in San Francisco, Cloud and Server Management, After hours NOC monitoring San Francisco and Remote Monitoring Management Services to our global customers.

We strive to eliminate business issues by offering outstanding outsourced IT support to enterprises. Thus, we can resolve client challenges while optimising your infrastructure by modifying it with your business goals, assets and mission. In other words, we help conserve important resources — money, effort and time.

Our flexible and evolutionary outsourced IT infrastructure management outsourcing strategy involves:

Incorporating data security audits by facilitating confidential information flow, storage, access and documentation
Maintaining an economical backup plan through continuity services for a speedy recovery, sustainable security and reliability
Identifying risks in your infrastructure via vulnerability assessments
Assisting in Licensing and Software Asset Management services through green and industrialised practices
Offering a human-centric single point of contact between IT staff, users, customers and third-party organisations
Helping you transition to advanced transformational systems as your business scales new heights, or adapts to new technology

Assisting in achieving maximum business value, user interface and productivity accessible from any device

FAQs

Q). What is managed IT infrastructure services?

Managed IT infrastructure services involve outsourcing the management and maintenance of IT systems to a specialized service provider. These services typically include monitoring, maintenance, and support for various components of an organization's IT infrastructure, such as servers, networks, and storage systems.

Q). What is the purpose of IT managed services in San Francisco?

The purpose of IT managed services in San Francisco is to allow businesses to delegate the responsibility of managing and maintaining their IT systems to a dedicated service provider. By doing so, organizations can focus on their core objectives while ensuring that their IT infrastructure operates efficiently, remains secure, and receives proactive support and monitoring.

Q). Why use managed IT services?

There are several advantages to using IT infrastructure management services. Firstly, it enables businesses to leverage the expertise and experience of IT professionals without the need for in-house resources. Additionally, managed IT services provide proactive monitoring and support, helping to prevent and resolve IT issues promptly. It also offers potential cost savings compared to maintaining an in-house IT team and allows businesses to scale their IT infrastructure as needed.

Q). What does IT infrastructure management include?

IT infrastructure management includes various activities involved in maintaining and optimizing an organization's IT systems. This includes tasks such as network monitoring, software and hardware installation, security management, data backup and recovery, system performance optimization, and user support. Essentially, IT infrastructure management ensures that all aspects of the IT environment function effectively and securely.

Q). What is the most important part of IT infrastructure?

While all components of IT infrastructure are crucial, it is difficult to pinpoint the single most important part. However, network infrastructure is critical in connecting devices, enabling communication, and facilitating data transfer within an organization. A reliable and secure network is vital for accessing resources, applications, and services, making it a fundamental aspect of any IT infrastructure.

What are Remote IT Services?

The provision of technical support and solutions for IT issues and maintenance activities from a remote location is referred to as remote IT services. It entails remote IT support experts using solutions such as remote desktop software and cloud-based systems to troubleshoot problems, install software, perform upgrades, and provide instruction to users while not physically present at the place where the support is required. Conocrdant One Tech provides range of IT Managed Services in San Francisco like NOC Monitoring Services , IT helpdesk support , VSA Support, Server Migration etc.