A NOC or a network operations center is basically a location where IT technicians provide services to perform remote monitoring and management software. Growing IT services in today’s industry require an outsourced NOC services team to play an incredibly significant role. Their technicians resolve issues that come up, monitor, and manage endpoints, and tries to prevent problems keeping the systems running smoothly. These teams play an important role in security activities, to provide backup and help with disaster recovery.
In-house/Outsourced- which one would be better?
Having a NOC in-house offers the company the power to control its operations. However, it also comes with additional costs and responsibilities.
Noting all the benefits of an in-house NOC, however, for some companies the responsibility of maintaining the same can be too much. Starting with searching for and hiring the best staff, regular up-gradation, and in some cases, even replacing the technology being used, then ensuring the NOC being managed properly, eventually takes away a company’s ability to focus on its primary mission and its growth. This distraction and cost is what drives companies to switch to outsourced NOC services.
Below is listed some of the other benefits of having an outsourced NOC services:
● Economical for your company:
Outsourced NOC services lower the risk and forecast expenses more consistently. Taking a NOC approach helps you to operate at your full capacity and receive support any time, from the latest expertise. You get all these at a fraction of the cost of an in-house NOC.
They can help in conserving capital and lowers the upfront cost since they have the benefit of making the NOC an ongoing OPEX expense. They reduce administrative overhead and HR costs as well.
● Let you focus on what you do best:
Outsourced NOC services allow you to focus on your best and still get the high-level infrastructure that you need, all at the same time. It empties your valuable IT resources to get them working on projects for your business goals, rather than wasting time chasing infrastructure issues.
● Helps in evolving infrastructure:
With the growing business, your infrastructure needs to evolve. An outsourced NOC services rapidly responds to your changing needs to support new business initiatives. They can even speed your time-to-market while you design new services and products for your customers.
To summarize all these, outsourced NOC services altogether add up to better response and provide proactive support when it comes to dealing with infrastructure-related issues. Outsourced NOC service providers are dedicated to the task at hand. They are experts in their jobs, possess the toolset required, and have the capabilities to deliver. High availability NOC services are the prime focus of the business model.