Remote Technical Services and VSA Support

Build your own dedicated team at a fraction of the in-house IT cost

Remote Technical Services also known as Virtual system administrators (VSA Support Engineers) that you can hire from our team of prequalified experts to work as an extension to your in-house team or as a part of your MSP team.

We are an expert in providing professional Information Technology staffing solutions for businesses. We help our clients to accomplish their business goals by enhancing their IT workforce approach.

“In today’s highly competitive world, companies confront many challenges while scouring for top talent in IT – finding the ‘right person’ for the ‘right job’ at the ‘right compensation’, being one of them”.

Business enterprises that need flexibility and economy in IT staff augmentation rely on us to provide the “right people with the right skills”. Our technical staffing services consultants meet your exacting expectations by conducting time-tested, rigorous, and customized skills assessments to ensure you get the right candidate with the requisite technical knowledge capabilities. We thoroughly scrutinize the candidates to ensure they possess the soft skills necessary to succeed in an ultra-competitive world.

Hire the best:

We offer top talent from the vast pool of skilled System admins in India. We hire the best engineers from some of the top support centres in India. Remote Technical Services Staffing engineers are certified, background checked and already trained on the tools and technologies you use in your business.

Simplified hiring process:

We have made hiring remote tech staffs very simple. First, you need to tell us about your requirement and we will let you choose from a set of pre-qualified engineers that fit your specific requirements.
You can then hold interviews to select the best candidate or let us choose the best for you.
Once you have selected your Remote Technical Services staff or VSA Support engineers, they can then start working with you in the next 24 hours.

The Remote Technical Services staff will work as a part of your in-house team member, so you need to set him up with the email accounts, IM, RMM & PSA login. We will provide a local number where you can reach your Remote Technical Services staff or VSA Support engineers, or we can set up an extension on your VOIP system. The Remote Technical Services staff will work from our highly secure IT environment and will be available as per your scheduled time that you desire.

Hire for these roles

You can hire a Remote Technical Services Staff or VSA Support Engineers for any of the below roles:

  • Desktop engineers (L1/L2 techs) – Capable of handling all desktop issues with ease. MCP certified.
  • Server engineers (L2/L3 techs) - Capable of handling all desktop and server issues with ease. MCITP certified.
  • Helpdesk engineers (L1/L2 techs) – Looking to hire for a customer facing role? We offer techs/engineers with excellent soft skills and neutralized accents.
  • Subject matter experts (L3 techs)– Server level engineers with expertise in one technology like MS exchange, SQl, Virtualization, Directory Services, Windows clusters, Disaster recovery, etc.

You Benefit From

  • Minimal training required to get started.
  • Augment your team with the missing skills at an affordable price.
  • Focus your staff on key revenue generating projects.
  • Availability on weekends and after-hours.
  • Freedom to choose, interview and hire from our entire resource pool.
  • Freedom from minimum wage, incentives, employee benefits, leaves, office politics, etc.
“Our Value proposition” – We ensure a perfect match between your job requirements and the competency of the prospective Remote support employee. We play the matchmaker to a nicety to enable you to leverage your strategic objectives through the use of right skill, abilities & expertise.

VSA Task List

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ConcordantOne Tech provides a broad range of IT infrastructure services. Our team of highly qualified and trained professionals is always ready to assist you around the clock.

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