MSP NOC Services
We provide complete and proactive NOC maintenance and support for MSPs throughout the globe. Our delivery model is primarily based on recurring managed services consisting of monitoring, maintenance, remediation and after-hours support which saves you the time and investment in taking care of your assets and infrastructure while you could dedicate mainly on growing your business.
Proactive Maintenance and Support
Our NOC team can handle most of your NOC tasks like managing regular alerts, checks and remediation, patch management, securing your network, application installation, upgrades and deployment. Along with that we also provide on-demand support for all sorts of server/workstation issues such as break/fix tasks, application maintenance, high-end troubleshooting and much more.
Private Labeled NOC
ConcordantOne’s NOC is completely channel focused, private labeled, and puts you in the driver seat. Our NOC Services are completely customizable and targeted to scale around your business needs. Our NOC works with the exact same tools and technologies that you already have deployed in-house, plus we follow the same policies, procedures and processes that you have already implemented without any extra efforts to train or modify or change any extra resources.
ITIL Ready and Industry Compliance
Our NOC would work hand-in-hand with your business In implementing solutions and industry best practices. We have a talented team of professionals who are certified across multiple technology platforms, bringing in years of experience and expertise to the table. Our expertise includes some of the top PSAs and RMMs in the market along with multi-vendor support.