The Essentials of Business Continuity Planning

Whether natural or man-made, small to large-scale catastrophes can strike businesses without warning. When they do, having a well-developed business recovery or continuity plan ready and waiting reduces not only the negative economic impact, but the risk of closing down an organization forever. A business continuity plan should always be in written form, ready to […]

Scale up your business without incrementing expenses with the help of MSP

  Are you looking for Scaling up your existing business? But feels like running on fumes in today’s fierce competition? Well, if this is the case with you, here is the most important thing that you must know about.   There are two most important strategies to grow your existing business. It can be achieved […]

ITIL Security Management Process

ITIL Security Management describes the structured fitting of security into an organization. It aims to ensure the confidentiality, integrity and availability of an organization’s information, data and IT services. Security management provides a framework to capture the occurrence of security-related incidents and limit the impact of security breaches. The activities within the security management process […]

Guide to ITIL Problem Management

  Problem management is one aspect of ITIL implementation that is a headache for many organizations. The difficulty lies in the similarity between incident management and problem management. The two processes are so closely aligned that differentiating the activities can become difficult for ITIL neophytes. The aim of incident management is to restore the services […]

Essential steps for Successful Incident Management

  Incident Management is a key component to the success of your business. It never hurts to go back to basics. For successful incident management, first you need a process – repeatable sequence of steps and procedures. Such a process may include four broad categories of steps: detection, diagnosis, repair, and recovery. 1 – Detection […]


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